Shipping policy
Shipping Policy
At Lani Lau Hawaii, we strive to provide efficient and reliable shipping services to ensure that you receive your purchases in a timely manner. This Shipping Policy outlines our shipping methods, delivery times, costs, and other important information related to the shipping of your orders.
1. Processing Time
1.1. Order Processing: Orders are typically processed and shipped within 1-3 business days of payment confirmation, excluding weekends and holidays. Please note that processing times may vary during peak seasons or promotional periods.
2. Shipping Methods and Delivery Times
2.1. Domestic Shipping (United States): We offer shipping services within the United States using standard and expedited shipping options. Delivery times typically range from 2-7 business days for standard shipping and 1-3 business days for expedited shipping, depending on your location and the shipping method selected.
2.2. International Shipping: We also offer international shipping to select countries. International delivery times may vary depending on the destination country's customs procedures and shipping carrier. Please note that customers are responsible for any customs duties, taxes, or fees incurred during international shipping.
3. Shipping Costs
3.1. Domestic Shipping: Shipping costs for domestic orders are calculated based on the weight and dimensions of the package, as well as the selected shipping method. Shipping costs will be displayed at checkout before you complete your purchase.
3.2. International Shipping: Shipping costs for international orders are calculated based on the destination country, the weight and dimensions of the package, and the selected shipping method. International shipping costs will be displayed at checkout before you complete your purchase.
4. Order Tracking
4.1. Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your shipment and estimate the delivery date.
5. Shipping Restrictions
5.1. P.O. Box Addresses: We are unable to ship to P.O. Box addresses. Please provide a physical address for delivery when placing your order.
5.2. Military Addresses: We offer shipping to military addresses (APO/FPO/DPO). Please allow additional time for delivery to military addresses due to military mail processing procedures.
6. Shipping Policy Updates
6.1. Policy Changes: We reserve the right to update, modify, or revise our Shipping Policy at any time without prior notice. Any changes to our Shipping Policy will be effective immediately upon posting on our website.
7. Contact Us
If you have any questions or concerns about our Shipping Policy or the shipping of your order, Feel free to Contact us.